From the main Claim form, click the button at the bottom labeled View Thumbs or the button labeled Add Thumbs. The Thumbnail form will be displayed. If you already have photos selected for the claim, those images will be displayed in Thumbnail format. Thumbnail format is just a way of displaying an image in a small size. While in this form you can sort or re-sort all the images using the Order # at the right side of the form. Click on the Order button to start the Order process. When the Order process in on, the button is red. When the order process is off, the button is black. Once the Order button is on, you can type in a # in the Order field and then start clicking on the photos displayed. Each time you click on a photo, that photo we be assigned the # in the Order field.
From the Load Folder and Load Images buttons at the bottom of this form, you can load an entire folder of images, or load selected images.
Landscape photos are just photos that are turned sideways to view better. The other type of photos is called Portrait. When you take a picture with your camera, you can turn the camera on it's side to create a photo that is long and narrow - a portrait photo. The landscape photo is usually wide and short. For example a landscape photo will be 6 inches wide and 4 inches tall. A portrait photo will be 6 inches tall and 4 inches wide. The main Claim form has a Rotate Image button and a Reset Image button. While the photo is displayed on screen, clicking the Rotate Image button will rotate with image 90 degrees for each click. Each time the image is rotates the new position is saved in the database for that image. Clicking the Reset Image button puts the image back the way it was originally loaded.
If your photo is originally displayed in portrait mode, but would look and print better in landscape mode, click the Rotate button until the photo looks better. Your photo will now print the way it's displayed.
If you don't want to rotate your photo, you can use the Landscape Photo sheet to print your photos. The Landscape Photo sheet automatically rotates photos to fit 2 per sheet, side by side.
We've encountered this problem only once with Digital Adjuster. If your PC has a Cyrix processor chip and an integrated graphics card, you may have trouble displaying or printing photos. It seems this combination of hardware doesn't provide enough memory for Digital Adjuster. We're still looking into this situation. Most PC's are built with Intel processors and full graphics cards. So far, we've only encountered two identical PC's, in the same company, with Cyrix processors and integrated graphics cards. One solution we've suggested is to add a full graphics card to the PC. Usually this is a simple process and the PC will automatically recognize the new graphics card and will stop using the integrated graphics card. We've not yet heard back about this possible solution.
Adjustable Software Company is a Canadian (yes Canadian, but we write software too!) company created to help Adjusters enter the world of digital photography. The founders of Adjustable Software have always had a love of photography in general and when digital cameras and good printers came along the world of photography exploded and we felt there was a need to put these tools to good use. Adjustable Software recognizes that 99.9% of it's customers are going to be American and therefore we've developed our software specifically for the U.S. with U.S. date formats, claim terminology, and a U.S. attitude towards customer support - that is - excellent support - all the time.
Our e-mail address is daeast@adjustablesoftware.com. Our phone # is 905-415-0664 and our fax # is 905-415-0655. Our mailing address is:
Adjustable Software Company
15 Woodman's Chart
Markham ON L3R 6K5
The Company Name displayed at the top of the Photo Sheet can be different or the same for each claim. This way, an Adjuster working for more than one Company can customize each claim. From the main Claim form, click on the Setup selection of the menu bar at the top of the screen. From the Setup Menu, select Add Adjuster Companies. You can enter as many Companies in this form as you like. The list box at the top of this form displays all the Companies entered. The Company Name entered in this form is the Company Name printed at the top of each Photo Sheet.
On the main Claim form, there is a tab named Adjuster Information. Select one of the Companies you entered from the drop down list. This way, you can select a different Company for each claim and therefore a different Company Name will print on each Photo Sheet.
At the heart of Digital Adjuster is a relational database. This means that photos selected, Claim information entered, and Adjuster Information entered can all be related together to form a whole and cohesive "picture" of a claim. You take photos with your digital camera and save those photos to your hard drive. When you create a claim with Digital Adjuster, you select those photos from your hard drive. The photos are not actually copied into Digital Adjuster - that would make the database grow far too large to work well. Instead, just the location of your photo on the hard drive is saved with the other claim information. For example, if you save your photos to the folder:
C:\Claims\DigitalPhotos\Claim12345
then when you select a photo from this folder, the above reference is saved with the Claim information. If you were to move or delete the photo selected, then you would have to change the reference to this photo in Digital Adjuster, or just delete the photo item from Digital Adjuster and re-select the photo needed.
Any method of the storing and sorting your digital photos is fine. From within Digital Adjuster you can select your photos from anywhere on your hard drive. However, we find that organizing your photos helps quite a lot. We suggest starting with one overall Claims folder, like C:\Claims. Then, under the Claim folder, create a folder under Claims called Digital Photos. Then, under the Digital Photos folder, create a separate folder for each claim. The name for each claim folder can be the Claim # itself, or anything else that would be easily recognizable.